Privacy Policy

This Privacy Policy explains how we collect, use and protect any information you provide when using this website.

We are committed to ensuring that your privacy is protected and that any personal information you provide will only be used in accordance with this policy and UK data protection legislation including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect the following information when you use our website or contact us:

Name
Email address
Phone number
Address or project location
Details relating to your enquiry or project
Website usage data such as pages visited, browser type and device information

This information is collected when you submit a contact form, email us, call us, or interact with the website.

How We Use Your Information

We collect information to better understand your needs and provide a professional service. This may include:

Responding to enquiries
Providing quotations or project information
Arranging consultations or site visits
Managing customer projects
Improving our services and website performance
Maintaining internal records
Complying with legal or regulatory requirements

We will never sell, rent or trade your personal information to third parties.

How We Store Your Information

We are committed to ensuring that your information is secure. Suitable physical, electronic and managerial procedures are in place to safeguard and protect information collected online.

Personal information is only retained for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.

Website Analytics and Cookies

Our website may use cookies and analytics tools to understand how visitors use the site. This information helps us improve the website experience.

These tools may collect data such as:

Pages visited
Time spent on the website
Device type
Browser information
General geographic location

This data is anonymous and does not identify individual users.

Third Party Services

We may use third party service providers to help operate our website and services. These may include:

Website hosting providers
Email services
Analytics tools

These providers only process data where necessary to perform services on our behalf and are required to protect your information.

Your Rights

Under UK data protection law you have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data where appropriate
Object to certain uses of your data
Withdraw consent where applicable

If you would like to exercise any of these rights, please contact us using the details provided on the website.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.